Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

We ship within two days of payment if the product is available. All our shipments can be tracked, and delivery usually takes up to two weeks, depending on location. The exact shipping date will be provided after your order is processed.

How much does shipping cost?

We offer free insured global shipping on all our products.

Product Quality & Verification

Are the GPUs verified?

Yes. Every card we sell is verified by our team.

• Unopened cards are checked for authenticity and original packaging.
• Opened cards are thoroughly tested to ensure full functionality.
• All GPUs include original documentation and proof of authenticity.

Do the GPUs come with a warranty?

Yes, all our GPUs come with a one-year warranty.

Returns & Refunds

What is your return policy?

We offer a no-questions-asked return policy as long as the card is returned in perfect condition. User-damaged cards will not be refunded.

Pricing & Sourcing

Where do you get your GPUs?

We buy wholesale from scalpers and retailers, allowing us to offer competitive pricing.

How are your prices determined?

We follow strict ethical pricing guidelines. Our prices are based on the cost we pay to wholesalers plus a 15-20% markup. This ensures fair pricing while maintaining our service quality.

Security & Trust

How do you prevent scams?

Scalping is filled with risks, but we take every step to ensure a secure and scam-free experience:

• We verify every GPU before selling.
• We only buy from trusted wholesalers and scalpers with proof of purchase.
• Buyers receive tracked shipments with full documentation.

Why should I buy from Scalpers Den instead of eBay or other marketplaces?

Unlike free marketplaces, we offer:
 - Verified products – No risk of fakes or scams.
 - Fair pricing – No extreme markups.
 - Fast, free global shipping – No hidden fees.
 - Warranty & return policy – Safe, hassle-free purchases.

Other Questions

Do you accept bulk orders?

Yes! If you're looking to buy multiple GPUs, contact us for special pricing.

Do you sell other hardware besides GPUs?

Right now, we specialize in high-demand graphics cards, but we may expand in the future.

Where is Scalpers Den based?

We are based in Germany, but we operate worldwide.

Is purchasing with an invoice possible?

Yes. For an invoice purchase contact our sales department at sales@scalpersden.com.